FAQ

It normally takes 7 to 10 days for delivery.

Yes you can cancel the order before it is packed with the shipping label.

Please refer to the size chart while buying the product.

Jewellery, Shoes, Bags, Accessories, Lingrie, Inner wears, Makeup, Electronics and any product which are untagged or used.

  • Check the size chart and purchase accordingly.
  • You are not eligible for replacement/exchange if the purchase details and product tag matches.
  • If the size you ordered and the size printed on the product tag does not match you must take the clear picture of the purchase details and the product tag and send the attachments to 'email id'.
  • Our team will verify the following and initiate to return the product and give you the replacement/exchange/refund.

You must take a screenshot of purchase details and clear picture of the damage on the product and send it to 'email id' Our team will verify the following and initate to return the product and give you the replacement/exchange/refund.

  • If you receive the wrong product you can request to return the product by sending us the email on 'email id' with clear picture of the prodcut and the purchase details.
  • Our team will verify the following and initate to return the product and give you the replacement/exchange/refund.
  • Please do not untag or use the product before your query is resolved.